Tag Archives: same day logistics

11 Smart Questions to Ask When Hiring Express Courier Services for Your Business

Seeking to hire an express courier service for your business? You may be wondering how to go about choosing one that’s just right for your business needs.

There are a few factors to consider such as cost, services offered, delivery options and reliability.

If you are trying to decide whether or not you should outsource your business deliveries to a courier service you are going to need a guide. Take a look at the eleven questions you need to ask when hiring express courier services for your business.

1. How Long Have You Been Doing This?

If you’re shipping a personal package then the cheapest courier will do. However, the courier service that you use for your business must be reliable and established.

To hire a third-party courier service means to put an area of utmost importance for your business in another person’s hands. It is important to verify how long they’ve been doing deliveries. Be sure to check reviews on sites such as Google and Better Business Bureau.

2. What Kind of Services Does Your Business Offer?

Different couriers offer different services, so always ensure that the courier you choose to use can manage all your needs. Availability is important, so make sure you find out if they have a 24/7 service and if they do deliveries on weekends and public holidays.

Pricing is also important. Check if they have different rates and services for commercial shipping compared to personal shipping. Finding out if they offer online services as well as same-day services is a must.

In the same breath, find out about any tracking or insurance that they have. Ask how tracking is done and if it is accurate.

3. What’s the Size of Your Fleet?

Whether you’re going to ship a small or even moderate amount monthly you should still be concerned with the size of your courier’s fleet.

Fewer trucks or cars, as well as drivers, means a higher likelihood of having your packages being delivered late. Do your checks to ensure that the courier’s fleet is able to meet customers’ needs including yours.

4. Do You Have Good Drivers?

Let’s face it unreliable drivers will lead to unreliable service. 

First, verify if they wear uniforms. Wearing them is a sign of their professionalism and indicates that the drivers like the courier are serious about business.

Next, verify their training and how fast they drive or are allowed to drive. Check if they have good customer service skills.

They may act as the only source of contact with your customers and partners for your business. You need to be sure that they’ll represent you well.

The last thing to verify is the company’s insurance and whether or not they do background checks on their drivers before employing them.

5. How Do You Secure Shipments?

Bad drivers are one thing but knowing how shipments are protected is essential. Find out how packages are handled at all stages of shipment. Ensure that you ask if packages are secured during driving.

Ask if they use insulated trucks and if they have insurance against damage caused during handling. Ensure that you verify what measures are in place to protect your shipment.

6. How Will You Stay in Touch With Me?

The truth is that your delivery will not always go as planned. Be sure to find out in these instances how the courier service will communicate with you.

Find out how you’ll be notified of weather delays and details on cancellations.

If your courier lacks standard responses or can’t properly address your concerns, choose another one.

7. What is the Timeframe for Deliveries and are They Guaranteed?

Find out how they calculate their deliveries as well as how accurately they deliver to meet their timeframe. Does a three-day delivery mean exactly three days, less than three days or four to five days?

These questions are crucial to ask.

8. How Else Will I Be Notified?

Besides communicating with you about cancellation or delays, how else will you be notified? Check if it’s possible to get confirmation of your delivery as well as any other shipping status updates.

Find out if there’s an app, website or text service. Ensure that they have a way of keeping you informed and updated.

9. Is Your Price Better Than Other Competitors?

Most services will already have competitive pricing, the catch is that the pricing is not usually for all customers but for a specific type. Ask this question to find out why their price is the best in order to identify if you match the customer type it caters to.

10. Do You Offer Package Pick-up?

Whether they can pick up a package in a timely manner is crucial to your business. Find out if they offer same-day, immediate pickup or if it depends on the size or time of the request.

Look for a service with a regular pick up schedule that is fast and reliable.

11. Are There Any Package Restrictions?

Verify package contents. Find out the rules they have for packages. Are there some packages that they absolutely do not deliver?

Are there any special rules for certain packages? 

A Final Look at Hiring Express Couriers

When hiring express courier services for your business you need to consider many factors so that you choose the right one.

Ask questions about their years in the industry, insurance, drivers and restrictions in order to be certain that they meet your business needs. This eleven smart questions checklist will ensure that you’re on the right track.

The last thing you want as a busy business owner is to be worried about whether or not your deliveries will reach your customers late or worse yet, damaged. All these are factors that you must think about if you want to succeed in business and retain customers.

If you would like to find a good courier service for your business please don’t hesitate to find one of our locations near you. We can help you with all your delivery needs.

same day logistics

Deliver ASAP: 8 Awesome Things You Can Get Same-Day Delivered

Same-day delivery is a growing industry and more and more retailers are realizing that they need to deliver ASAP. We’re familiar with some of the things that you can get delivered: Amazon parcels are a prime example. Yet what you might not know is that there are a whole host of other things that you can get same-day delivery on.

The world of couriers and delivery is constantly changing and we know it can be confusing. We’re experts in package delivery and have already shown you online stores that offer fast shipping. Today, we’re going to take a look at some surprising items that you can get same-day delivery on.

Ready to find out more? Read on!

1. Groceries

We’ve all been there. You’ve been out to the store, come back and start unpacking your groceries and oh no! You’ve forgotten the milk!

Well never fear, concerned customer! There are multiple different companies out there that offer same-day delivery on groceries. When you need them to deliver ASAP, look to one of these companies:

  1. Costco, who deliver same-day in most major metropolitan areas
  2. Google Express, which lets you shop at Walgreens, Walmart, and Target
  3. Whole Foods in selected cities
  4. Walmart, which offers same-day delivery to 40 percent of American households.

2. Flowers

Are you preparing a romantic gesture for your loved one? If you’ve forgotten to arrange flower delivery and you need to get some flowers to your partner ASAP, then you’re in luck, as multiple florists now offer same-day delivery.

You can assemble a custom bouquet or choose a ready-made one. As long as you’ve ordered in time, you’ll be able to get those flowers to your partner in no time at all and make her day go with a bang. Perfect for those would-be fiances with poor timing (don’t worry guys, we’ve all been there).

3. Makeup and Hair Products

Getting ready for a night out and realized that you don’t have all the crucial parts of your look? Then you can hop on a number of beauty websites and get your products delivered.

You could even go one step further and get beauticians delivered to your house! The Glam App is an app that serves several cities across the US and can get beauticians, makeup artists, and hairstylists to your home that very same day. If you’re in need of a little TLC or want to make sure you look incredible tonight, this service could be what you need.

4. Important Documents

Getting critical documents to business partners and clients is a hugely important part of the business. In today’s fast-paced world, you can’t rely on the postal service and their slow delivery when a business could be at stake.

Happily, you can get important documents delivered same-day by couriers, such as ourselves. Depending on the courier, your documents may also be covered by insurance, which means that if anything goes wrong and you lose these valuable documents, you’ll be protected.

Same-day delivery is the best way to get those contracts, budgets, and other important business documents to their recipient in no time at all.

5. Wine

You bought the flowers for your loved one, did you get the wine for that romantic dinner? Maybe you want some wine to pair with that steak that you’re cooking for your colleagues? Whatever reason you need wine right now, there are multiple different companies in the US offering same-day wine delivery to major metropolitan areas.

If you’re lucky, your local liquor store may have partnered with a local courier company like ourselves, which means you can get your wine in a matter of hours! Whether you need a Cabernet Sauvignon or a Merlot, there’s no reason to let a lack of wine spoil your plans!

6. Clothes

If you need new accessories to finish your look off or want a new pair of shoes delivered, you don’t need to wait a few days to get them! Online clothes shopping has come a long way in recent years and it’s getting even better.

Online clothing giant ASOS offers same-day delivery on the hottest fashion. To get it to you on time, ASOS will hand their products over to a local courier who can deliver asap and get you your new favorite part of your wardrobe.

7. Exotic Candy

Is your candy bar just not doing it for you anymore? Do you want something a bit more interesting, a bit more exotic? Then you should look to the far east and it’s delicious candies.

Whether you want to munch on Pocky or enjoy a green tea KitKat, there are services out there that offer Japanese candy with same-day delivery!

So how does it work? The company will import candy from Japan and store it in its warehouse. It will then hand the candy to a local courier who can get it to you within hours. Not bad at all, right?

8. Cakes

Is it a birthday or another special occasion? Do you just fancy a slice of cake? Hey, we’re not judging you.

A lot of local bakeries now offer same-day delivery on their baked goods, including cakes and pastries. They partner with local couriers to make sure that customers in their area can get their sugar rush that same day.

If you’re looking for something to tempt your sweet tooth or that of your friends, check if your local bakeries offer same-day delivery! You might be surprised.

How Companies Can Deliver ASAP

You might be wondering how companies can deliver these goods so quickly. What’s changed that means they can now deliver ASAP?

Well, same-day delivery is the result of smart logistics and the local courier revolution. If you need goods delivered in your local area, you should reach out to a local courier, not a huge multinational.

That’s where we come in: we’re a local courier with locations across the United States. If you need to deliver goods to your customers, we can help you. If you’ve got any questions for us, please get in touch by calling: 800-268-7437