Tag Archives: Houston Courier

China Malls Traffic Down, Compete With E-Commerce Via Same-Day Delivery

China is on pace to grow its’ e-commerce at a more faster rate than ever before.  Alibaba, China’s largest e-retailer, is driving a lot more traffic via its’ online store versus shoppers physically going out to make their purchases.  A recent article shows how indeed the malls in China are experiencing less traffic and it hurting sales.  With the expectations of the retail industry to generally make up for any quarter losses and boost sales, these November results are not what mall owners and retailers want to hear during the holiday season.

Internet Retailer via Bloomberg News discussed in an article about how China mall traffic id decreasing and is directly affected by e-commerce. This was due to a surge of online shopping activity for the holiday season, according to Baidu, operator of China’s dominant search engine, and JD.com.  It stated that China’s wealthy consumers are shopping online for more pricier items from e-retailers like Alibaba, which made $18 billion in one day during the month of November and Same-Day Delivery attracts customers as well.  This attests to how online shopping is moving beyond just being a trend globally.

“China’s two-speed scenario is having a major impact on the country’s retail industry,” Jason Yu, general manager for China at consumer research firm Kantar Worldpanel, said in a report.  He also stated, “This massive explosion of online sales growth is being fueled by increasing diversification in the categories purchased online, as well as huge gains in imported products and consumers taking advantage of promotions.”

In regards to the overall trends of retail in China, Matthew Hassan, a Sydney-based senior economist at Westpac Banking Corp., said in the article, “The gradual improvement in the consumer mood over the last two years, from extreme lows in late 2014, seems to again be losing its way.  With confidence still materially below long-run averages and consumers still concerned about job security and the economic outlook the consumer recovery is clearly still fragile.”

Although malls are being affected by online retail, these same stores can implement same-day delivery to move product and deliver them to customers.  Macy’s partnered with Deliv and launched same-day delivery in multiple major US cities last year in San Francisco, Los Angeles, San Jose, Seattle, Houston, Chicago, New Jersey, and Washington DC, in addition to adding more.  Its’ sister company Bloomingdale’s also launched the service in San Francisco, Los Angeles, San Jose, and Chicago.

Mall retailers experiencing the same downturns in the US, can have a Nationwide Courier like 1-800 Courier to develop a same-day solution also.  The Houston Courier has a national footprint, able to pick up and deliver from malls. Online retail is expected to reach $500 billion by 2018, and malls can partner with 1-800 Courier to get their store product sold via omnichannels that connect physical store to online sales growth.

Reference:  12.12.16, www.internetretailer.com, Bloomberg News, China’s e-commerce boom shrinks mall shopping traffic

Online Holiday Sales Expected to Grow, Great Time For Fast Deliveries

Same Day DeliveryThe holidays are almost here and retailers are getting excited about the increase in sales that are on the way.  Depending on the consumer markets, this can be a very profitable time for retailers and via the latest forecast, the numbers look it will be online.

Internet Retailers recently reported how various forecasts are coming in for this holiday season and non-store sales are projected to grow between double and quadruple the rate of total sales.  The National Retail Federation (NRF) expects for non-store sales to increase 7-10% from last year, equating to roughly $117 billion for the 2016 holiday season of November and December.  The non-store sales were described as those made primarily online that include include phone and catalog sales.  One  important note from the article was that the NRF projected last year that online sales would increase by 6-8% for last year’s holiday season.  However, online holiday sales out did those numbers, reaching 9% instead.

“All of the fundamentals are in a good place, giving strength to consumers and leading us to believe that this will be a very positive holiday season,” NRF president and CEO Matthew Shay stated in the article, optimistic about this year’s sales for retailers.  He went on to say, “This year hasn’t been perfect, starting with a long summer and unseasonably warm fall, but our forecast reflects the very realistic steady momentum of the economy and industry expectations.”  The thriving of technology and the increase of value-added services like Same-Day Delivery is also playing its’ role in offering convenient online shopping options and the comfort level of online purchasing as well.

Rod Sides, Deloitte LLP vice chairman and retail and distribution sector leader weighed in on its’ forecasts about sales online this year.  He stated, “The trend to watch is the way that online, mobile and store channels influence each other.  Large e e-commerce players and digital platforms such as Facebook and Pinterest are shaping what people think a great shopping experience is—a fast, highly-curated assortment with access to visuals, information and buying sources. Since these bigger platforms are more connected to the customer than the tradition retailer, it is important that they are part of retailers’ digital marketing campaigns this holiday season”.

He concluded with discussing the biggest competition for retailers.  Sides said, “It’s likely to be the small and midsized retailers that focus on niche products and experiences. This group has been collectively stealing share from large, traditional retailers to the tune of $200 billion in annual sales over the last five years.  The retailers that compete on differentiated products and experiences should be better positioned to outperform those who try to compete on low-price, value and convenience, or continue to rely on conventional sales events and promotions”.

Many retailers are setting themselves up to be the online store that e-shoppers will turn to for the holidays.  Amazon, Google, Wal-Mart, Macy’s, Whole Foods, BestBuy, and more have all turned to offering same-day delivery as a value-added service to increase online sales.  A Same-Day Courier like 1-800 Courier can help retailers seize the promising online sales projection by offering the convenience of delivering items to shoppers, instead of them having to get involved in the holiday rush.  The Houston Courier has the courier expertise to create sound delivery solutions nationwide.

Reference:  10.4.16, www.internetretailer, Tracy Maple, Online holiday sales head for double-digit growth

Technavio Research Forecasts Same-Day Delivery Growth By 2019

Courier ServiceWe’ve known that same-day delivery was on the incline, yet now we are beginning to here about it more frequently.  It is getting the type of notoriety that it deserves.  As technology steers demand higher for more convenience for shoppers and businesses, same-day delivery is being forecasted to grow right along with it.

In fact, the service is estimated to reach over $987 million by 2019 says Technavio market research.  E-commerce has grown by 40% annually, which is the catalyst to expected growth and the increasing use of it.  Online retail is where most businesses are seeing that customers are conducting their search for new products, discounts, shopping, and more.  With the competition so heavy within several industries that engage in e-commerce, retailers and a variety of companies are in hot pursuit to separate themselves with providing a last-mile service that is attractive to customers online.  The forecast also mentioned how  a good same-day service delivers within 4-5 hours also.

Same-day services growing is not only a result of business-to-customer demand, but also business-to-business and customer-to-customer as well.  Primarily same-day delivery is used for businesses via online to get shoppers their items to their front door.  In the year’s ahead, customers may get more involved in getting things delivered to other people the same day.  Home-based businesses could have same-day delivery begin to be a staple service for them, especially if they are involved with e-retail.

The article discussed in detail about same-day delivery in relation to business-to-customer markets and that the e-commerce marketplace is the biggest revenue generator for this segment.  One of the main companies spearheading the charge is retail leader Amazon.  The retailer offers the service in several   majore US cities, including the San Francisco Bay Area, Seattle-Tacoma, San Diego, Phoenix, Boston, Baltimore, Dallas-Fort Worth, Indianapolis, New York, Philadelphia, Tampa Bay, Washington DC, and Atlanta.  Chicago and Orlando were added late last year as cities that Amazon would provide same-day delivery to its’ Prime members free.

Other companies are all in with same-day delivery as well and will be key competitors to Amazon in the years to come.  Macy’s continues to partner with delivery company Deliv to provide same-day delivery in several US cities.  Every year Macy’s has expanded into more markets, and even now the department store leader has surpassed Amazon in markets that it offers the service.  Last year, Kohl’s added six more major US cities, including Los Angeles, Boston, Brooklyn/Queens, Northern New Jersey, Miami, and Philadelphia.

Well-known Uber is testing same-day delivery in several US cities.  Etsy ASAP is rolling out more the service and newcomer Roadie is matching travelers with cargo also.  Since same-day delivery will be a vehicle to ultimately increase sales, retailers and businesses can partner with a Same-Day Courier like 1-800 Courier to transport items for them. The Houston Courier is a viable option for providing fast deliveries nationwide and can be a vital asset to seize the emerging markets.

Reference:  1.14.16, sbwire.com, Same-Day Delivery Market in the US 2015-2019

Can Companies Keep Up With Same-Day Delivery?

Courier ServiceThere are a number of tests that have gone into getting same-day delivery on the map as a true dynamic service option for retailers, even to the point of being a marketing magnet for shoppers.  These days, customers want their online items faster than they can order them, as businesses in the US and globally are looking for answers to consistently meet this level of demand.  The companies that can keep up, will thrive; those that can’t, will end up falling far behind within the transformation of e-commerce as we know it.

The New York Post released an article about how companies are aiming to make shopping easier for customers.  With today’s online business, retailers are having to bridge the gap between getting their website in front of people on their ipad or tablet, and what they order into their hands in a convenient, simple way.  One of the best times to roll out same-day delivery has been before the holidays.  Macy’s did so in 2013 and aggressively launched the service in 8 major US cities, while sister company Bloomingdale’s started in 4 cities also.  Now, Macy’s has same-day delivery in more markets then even Amazon, and some experts have stated that the department store leader is probably the biggest competitor against the global robust leader.

“People are getting more and more accustomed to getting what they want, when they want it,” stated Deliv Founder Daphne Carmeli, which handles same-day delivery for department store leader. This has led to e-retailers like Amazon and Google to take their online presence to the next level to compete with physical stores. For example, Amazon first began with two-day shipping for Prime members, then to Prime Now in which it can deliver online items within hours. Yet, Amazon is going for it all with launching free same-day delivery last year in several major US cities, forcing even companies like BestBuy, Ace Hardware, Uber, Toys-R-Us, and more to keep up.

Recently, there have been big name companies that are rolling out the last-mile service, coupled with an online store pick-up option.  Brick-and-mortar stores know they have to reach every market segment, including the shopper that says I’ll come to the store to pick it up, but not the shop for it.  Their tech gadget is the store now.  Carmeli made known in the article that one third of purchases were made online and picked up in-store.  Online retail is forecasted to grow to $500 billion by 2018, which gives us a clear view on a certain level of expansion for store pick-ups.  Cameli’s additional point made was that stores should be able to deliver the same percentage of items that are picked up at the store.

It takes time to build a solid same-day program, along with accurate delivery models.  A Same-Day Courier like 1-800 Courier is increasing its’ reach in the US, partnering with various retailers and businesses to implement same-day delivery.  The Houston Courier has a nationwide footprint and the driver expertise to deliver online items efficiently, even within a few hours.  With same-day delivery, 1-800 Courier is indeed helping businesses keep up with the innovation occurring within the e-commerce world, and door-to-door delivery will continue to be a growing demand.

Reference: 12.27.15, www.nypost.com, Catherine Curan, Companies aim to make shopping even easier

Pricing Becoming A Driving Factor With Same-Day Delivery

Courier ServiceIt takes time to get a good delivery system going for a retailer to begin to see a profit with same-day delivery.  It also take the right demographics and infrastructure to fit like a puzzle to make the service last.  Some retailers are marketing it just right to be attractive to customers.  However, the Denver Post is commenting that the fee for same-day delivery is what has shoppers talking.

According to an article by the Denver Post shoppers are enjoying the service aspect of same-day delivery, but not the price for it.  More than likely, retailers are seeking after a way to make their deliveries free, such as Amazon.  The retail leader has launched free same-day delivery in 14 Los Angeles metropolitan cities earlier this year, as wells as recently adding Chicago and Orlando.  This makes Amazon’s total of same-day markets is 16, and they are anticipated to grow even more throughout the US.  Same-day delivery is free for Prime members for all orders over $35.

To make the service free is an idea from Amazon, which appears to have the model that shoppers want.  Since Amazon has broken the barrier, it has the retailers are trying to beat the retailer at something it appears to be mastering.  Shipping industry expert Satish Jindel stated in the article, “Retailers trying to compete with Amazon on the road Amazon created will always be at a disadvantage”.  Where Amazon is going, other retailers take notice and are making striders to keep up.

Macy’s is one the biggest competitors of Amazon when it comes to same-day delivery, partnering with Deliv to make it happen.  Deliv CEO Daphne Carmeli said, “Over the past 18 to 24 months, Amazon has been pushing the bar” for fast and cheap delivery.  If you’re in retail, you have to step up to the new bar.” The crowdsourcing approach by Deliv causes its’ delivery model to work for Macy’s.  The department store leader has 17 US markets that it is providing same-day delivery, which is more than Amazon.  It has over 800 stores that makes pick up and local delivery easy.  For all orders over $99, shoppers can get same-day delivery for only $5.

Most retailers are charging between $5 and $20 for their same-day delivery service.  Etsy and Apple are both working with Postmates in New York for door-to-door service for a $15 flat fee.  Wal-Mart, Kohl’s, BestBuy, Ace Hardware, and others are all engaged in some form of same-day delivery.  It takes a good driver fleet to get deliveries to their destination within hours on a consistent basis.  Yet, the service charge is what handles driver costs, fuel and infrastructure.

The demand for same-day delivery will continue to grow, and retailers will have to find the right mix between being cheap for the customers and making a profit for themselves.   A Same-Day Courier like 1-800 Courier can help retailers develop an optimal same-day solution to accomplish both.  The Houston Courier has the courier delivery expertise to get your online items to your customers fast.  For retailers, this is a fitting time to quickly implement same-day delivery to capture holiday sales.

Reference: 11.29.15, www.denverpost.com, Mae Andersen, Everyone loves same-day delivery, until they have to pay

Argos Goes Same-Day Delivery Across the UK

Courier ServiceThere is a lot of movement in the retail industry toward making same-day delivery a staple in service offerings.  It’s imperative for physical store and web-based retailers to implement a fast delivery option, which may be considered out-of-the box for some companies.  However, when big name Amazon, Google, Macy’s, and others continue to add same-day delivery to more and more cities, it is only a matter of time that businesses will have to follow their lead in order to stay competitive.

UK high-street retailer Argos is not waiting to jump into same-day delivery.  It has recently announced the launch of the service throughout the UK weeks before Black Friday is here.  Argos’ Fast Track delivery is its’ fast service which will used for 20,000 products this week.  The article mentioned how Argos’ flat fee of £3.95 undercuts Amazon’s Prime Now at £6.99 per order.  Amazon also only delivers in certain London postcodes and its’ service is £79 a year for its Prime scheme.

This is in large part to the robust growth of Amazon and Argos has to compete.  Sophie McCarthy, a retail analyst with Conlumino, commented in the article regarding Argos’ decision to roll out same-day delivery.  She stated, “This has the potential to be a serious game changer, not only for Argos, but for the wider UK retail market as retailers increasingly chase fulfillment as a competitive weapon.  There is no doubt that the introduction of a same-day delivery service for as little as £3.95 is going to be an expensive business for Argos, but the costs of it not competing on delivery are likely to be even higher – its last trading update revealed further sales declines as it struggled to evolve its traditional catalogue to fit the demands of the modern consumer.”

Indeed Amazon is going to continue to expand in the UK, globally and even in the US.  The retailer leader Amazon is also offering same-day delivery free in some cities in California, which included 14 Los Angeles metropolitan cities earlier this year.  Amazon’s same-day delivery is currently in the San Francisco Bay Area, Baltimore, Dallas-Fort Worth, Indianapolis, Boston, New York, Philadelphia, Phoenix, San Diego, Tampa Bay, Atlanta, Washington DC and in its’ hometown of Seattle.  Free delivery may not only be planned for these cities in the US, but also a model for service worldwide.

Argos definitely has a fight on its’ hands when it comes to facing Amazon in the UK.  So do retailers in the US as well.  To implement same-day delivery quickly in the US, a Same-Day Courier like 1-800 Couriercan help on a massive scale.  The Houston Courier has a national footprint and the expertise to build a fitting delivery program to optimally fulfill online orders.  A number of retailers that offer same-day delivery are partnering with a courier to do it for them, especially web-based ones.

Reference: 10.6.15, www.theguardian.com, Rebecca Smithers, Argos squares up to Amazon with same-day delivery across UK

Moms Go Mobile, Using More Same-Day Delivery Via Diapers.com

Courier ServiceMoms everywhere are starting to see the benefits of using same-day delivery for all of those countless baby needs at home, especially diapers.  The main tool they are using to get it done: their cell phones.  Yes, mobile shopping is on the rise by parenthood moms per Mashable news.  Mashable recently reported how Diapers.com is experiencing e-retail growth, thanks in part to plenty of mommies.

At different times of the day, or early morning, Diapers.com talked about how Moms are placing their orders and using same-day delivery.  “Moms send us stories all the time of nursing her baby at 3 a.m., realizing she’s almost out of diapers or some other essential, placing an order with us through our app, and having the package show up at her door later that day,” said a Diapers.com senior vice president of marketing and business development Michal Geller.  “Same-day delivery is a game-changer for busy moms.”  Indeed it is, in addition to all of the roll-off baby products, such as wipes, formula, baby food, and clothes.

In 2014, Diapers.com experienced a 50% increase of purchases via a mobile device.  This was a 25% spike upward from the previous year.  The rest of mobile sales within a multi-trillion-dollar US market only hit 1% according to TechCrunch.  The article also stated that the diaper market itself is expected to reach $52 billion worldwide by 2017.  Therefore, Diapers.com is a frontrunner in the industry and is prepped for more growth in the coming years.

One of the retailer’s keys to its’ popularity is its’ mobile app.  It has been heavily invested in, created with moms in mind. The Diapers.com app is very user-friendly, designed for one-handed use.  Also, a customer’s shopping cart remains connected to his or her account throughout the browsing process, even when toggling between a laptop and a smartphone. Moms appear to be finding their best friend when diapers or other items get low at home.

At home and work is where shoppers are placing their orders from the most, instead of on the go.  “Many of our customers cite that they place orders on their Diapers.com app while rocking or nursing their baby,” Geller said.  Diapers.com has also found that while smartphone use is increasing, tablet use is declining. In the past year, the percentage of total orders have “decreased significantly” in spite of its’ mobile growth, Geller said.

He also stated, “The modern mom — I see it from my wife and from my wife’s friends — the phone has become such a useful tool to have at her side and in her pocket and in her hand.  We’re going to continue to see growth in that area. We absolutely believe that the phone is mom’s co-pilot to some degree. To the extent that we want to be her best friend, we see those things go hand in hand.”

With online retail expected to reach $500 billion by 2018, Diapers.com has more incentive to invest more into same-day delivery and other retailers do as well.

To capitalize on this booming baby market, retailers can partner with a same-day courier like 1-800 Courier to handle their deliveries.  The Houston Courier is flexible and can be there for moms when they need that sudden baby item.  A national footprint and a vast, reliable dispatch network is all 1-800 Courier needs to help moms, as well as e-retailers and brick-and-mortar stores to thrive online.

Reference:  7.8.15, www.mashable.com, Adrienne LaFrance, Mobile shopping’s early adopters: New moms

In-Store Pickup Services Creating Challenges For Retailers

Courier ServiceIn-Store pickup is one of those popular new online additions retailers have added to the web, and shoppers love it.  However, Forrester Research recently released an article regarding findings that a high level of efficiency is required to keep store pickups operationally and logistically feasible.  Forrester Analyst Brendan Witcher wrote a new report, “Nailing In-Store Pickup” discussing how customer expectations are on the rise when it comes to in-store pickups.  From a survey of 3,000 online U.S. adults, over 53% of them expect notification in two hours or less that orders are ready for pickup.

This means customers are sensitive when it comes to their time, which is why they’ve opted to select in-store pick up.  Those expectations are likely to have some retailers’ setting aggressive promises over their heads. An example the article mentions is Best Buy Canada, which guarantees orders placed online will be ready for in-store pickup within 20 minutes.  This is impressive if they can consistently deliver this level of efficiency.  Other retailers may not be able to have accurate inventory and the staffing to pull this off.

Forrester also states 70% of shoppers say they use in-store pickup services to primarily avoid shipping costs.  They also select it for other popular reasons such as its’ level of convenience, to ensure the product is available and reserved for the shopper, to get the product the same day, and to avoid taking the time to find a product in the store.  Convenience is valuable, as shoppers could be visiting that retail store anyway, so it makes sense to order online and pick it up.

Retailers have implemented same-day delivery to meet the shopper demand for items the same day.  Google, Amazon, Wal-Mart, and others have made huge investments into this online delivery option.  Amazon launched its’ service in 8 more major US cities late last year, including Atlanta.  Surprising newcomer Macy’s rolled out same-day delivery in Seattle, San Jose, Houston, Los Angeles, San Francisco, Chicago, Washington DC, and New Jersey.  Sister company Bloomingdale’s launched the service in select cities also.  Web-based and physical store retailers are partnering with a same-day courier like 1-800 Courier to perform deliveries.  The Houston courier can be an option for store returns also.

Inventory is key with in-store pickups and the communication of those available products.  Witcher also stated real-time inventory information should be within the product description or product listing pages on the retailer’s online store.  Nationwide brick-and-mortar stores have much more volume than a smaller retail store or e-retailer.  It makes it more imperative to meet customer expectations or pull back participating stores that don’t meet the efficiencies.  Loyalty is valuable for retailers and they don’t want to give good reason to turn to another retailer for the same product because it wasn’t there when they were told it would be.

In-store pickups will rise in the future, as online retail is projected to increase to over $500 million by 2018.  Shoppers even have mobile devices creating convenient and easy online ordering.  As technology innovates more logistical solutions to enable retailers to meet the challenges and put all the pieces together.

Reference:  1.13.15, Internet Retailer, Allison Enright, While shoppers like in-store pickup, it is tough for retailers to do well

Technology Making Same-Day Delivery Become Big Business

Online ShoppingIf you would have told Kozmo.com to wait a little longer for technology to catch up with what it was attempting to launch, maybe the company would have made it to the finish line.  Technology has helped innovation to make same-day delivery feasible.  With the advanced use of tech gadgets by shoppers, from smartphones to tablets, online shopping is more attractive and last-mile deliveries more appealing than ever.

USA Today recently released an article discussing how home delivery business is becoming something very profitable.  E-commerce is estimated to reach $500 billion by 2018 and online retail has consistently increased 16% annually.  With the rise of technology, the atmosphere is ripe for same-day delivery to become a more powerful and sustainable role in generating revenue for web-based and physical store retailers.

The climate for business is to use technology to work smarter, not harder.  The article pointed out how companies like Instacart with 70 employees, is able to offer one-hour grocery delivery services in 12 cities utilizing its’ network of personal shoppers to pick up and deliver to homes.  These shoppers aren’t among its’ direct employees, but rather contracted as a same-day courier like 1-800 Courier.  Instacart’s employees consist of engineers and administrators, in addition to the company not owning any warehouses or distribution centers for product.  This is essentially sound and effective use of technology to create a seamless delivery system.

Amazon’s model includes numerous of technology-driven, fulfillment centers in the US as a part of its’ implementation of same-day delivery.  The e-retail leader has had its’ sights on same-day delivery all along, launching the service in multiple US cities, including ending last year with adding New York City, Baltimore, Indianapolis, Washington DC, Philadelphia, Dallas, and Atlanta to its’ list.  Amazon opened its’ very first physical location its’ 20-year history, to aid with same-day delivery and online order pick up in Manhattan, New York.  Bike service is offered in New York as well.

The article mentions how technology has enabled start-ups and large business to utilize various sophisticated frameworks to ultimately logistically optimize on same-day delivery.  Now, storage and computing costs decrease and the service becomes more manageable.  Algorithms are being used to help couriers pick up and deliver faster, and at the same time, maximize the completion of orders.  This type of technology was not as enhanced and refined a decade ago.  For same-day delivery to work, the numbers have to be right and technology is allowing companies to obtain the figures to make targeted decision making.

It helps retailers like Google, Macy’s, eBay, Wal-Mart and others to partner with a same-day courier like 1-800 Courier, which has the courier technology to maximize on last-mile deliveries.  The Houston courier has a national footprint and the logistical expertise to create route optimization for volume, consolidated order fulfillment.  As technology continues to excel, same-day delivery will grow with it.

Reference:  1.6.15, USA Today, Michael Moe, There’s big money in the home delivery business

New Deliv Launches Same-Day Delivery To Compete In Online Retail

Online ShoppingIt isn’t safe to say only Amazon and Google can have all the fun, as they both compete in the online retail arena.  Newcomers are coming left and right, joining into the race to provide the best same-day delivery that customers want offered.  Customers want to save money and it’s going to be the e-retailer that can give them what they want, yet at the same time, get what they need themselves that will thrive.  One of those companies looking to make a move before the holiday season doors swings wide open is Deliv.

Deliv is going after the big boys, like Google, when it comes to same-day delivery.  The Wall Street Journal has reported that the Silicon Valley start up company is expanding into 4 additional major metropolitan areas and 18 different shopping centers.  This news release comes right after Google’s announcement of expanding its’ popular Google Express into Chicago, Washington D.C., and Boston.  Google and Amazon have been the frontrunners relative to same-day delivery, giving blow after blow to each other.  However, Deliv appears to want in.

The delivery company has reached an agreement to offer same-day delivery from new malls like the Beverly Center in Los Angeles.  The four new service cities include Seattle, Houston, Washington, D.C., and Northern New Jersey. Deliv’s already has a same-day presence in San Francisco, San Jose, Los Angeles, and Chicago.

“This works because we’re more like the airport shuttle with 15 people it’s delivering at once than the yellow cab service with just a single passenger,” said Deliv’s CEO Daphne Carmeli, as she discussed why her company has the right ingredients to make same-day delivery successful.  She went on to say, “It turns out people don’t want their deliveries in one hour, they want set times typically in a few hours. That means we can combine deliveries.”  Deliv has a good point in regards to consolidating orders, which is what makes a same-day courier like 1-800 Courier so cost-effective and service efficient.

It is interesting how Deliv has announced its’ roll-out months after well-known Macy’s released its’ plans to immediately begin offering same-day delivery in several major US cities.  For Macy’s, this is a scaled launch, implementing the service in Chicago, San Jose, Houston, Los Angeles, San Francisco, D.C., Seattle, and New Jersey.  All of these cities have the right demographics to make same-day delivery profitable.  Sister company Bloomingdale’s will be doing the same in some of these cities as well.

Deliv’s partnership with Macy’s to perform the actual, physical deliveries for them is a model that works.  It is an example of how physical store, and web-based retailers can partner with a courier and get online items into the hands of shoppers within hours.  1-800 Courier knows how to implement an optimal delivery solution that meets the order fulfillment needs of online businesses and multiple location companies.  With a Houston courier like 1-800 Courier, any company can quickly implement a same-day delivery program this year, even with attracting sales for the holiday season.

Reference:  9.19.14, CNN Money, Jesse Solomon, An Amazon-Alibaba deal? It’s possible